Alan Smith

Mahmoud Khattab

Telecommunications Consultant


A seasoned telecommunications professional with vast international experience and exceptional eloquence in communication at all levels of the business hierarchy.

Work Experience

Director & Founder at Pineappeal Limited

December 2012 - Present

- Business Development
- Mobile application design and development (Android, iOS and Web)
- Third party API integration - Database systems
- Professional consulting services

Applications Business Development at Alcatel Lucent

July 2011 - December 2012

- Strategic business development at the executive level across 64 countries in the META region
- Generating new business channels
- Application portfolio includes Mobile Payment & Charging, Mobile Advertising, Digital Media Store solutions, Multi-Screen IP Video and Application Development platforms (OAP) among others
- Key customers and partners include Zain Kuwait, Vodafone Egypt, Etisalat Egypt, Etisalat UAE, du, MTN South Africa, Central Bank of Egypt, National Bank of Egypt, Egypt National Telecom Regulatory Authority, Egyptian Banks Company

Solution Architect at Alcatel Lucent

September 2010 - July 2011

- End-to-End ownership of Application Enablement [AE] in MEA within EMEA AE practice
- AE Business presentation delivery to account teams including business modeling, use case scenarios and value propositions
- AE Business overview presentation delivery to customers at executive level

Professional Services Manager, Hospitality Solutions
Emirates Integrated Telecommunications Company [du]

April 2006 - April 2010

- Strategic business development for bespoke hospitality telecoms solutions - Primary solutions architecture point of contact within du for key hospitality services providers in the UAE (at the C-level)
- Lead the design of customized telecommunications solutions for the hospitality vertical
- Participated in the design and deployment of a national enterprise IPTV network including content aggregation, encryption, licensing and distribution specifically tailored to the hotel industry
- Lead executive customer workshops at the C-level to gather and analyze hotel customer requirements using full solution lifecycle management process and with a deep understanding of the operational side of the hotel industry
- Frequent involvement in the delivery / post-sales aspect of the customized hotel industry solutions that were designed by my team. This included on-site involvement at customer premises to oversee service delivery and testing with the hotel's video aggregation equipment
- Deep understanding of the hotel industry in the region, particularly in Dubai where I was regularly involved in business and operational workshops with C- level executives of leading hotel groups
- Established the enterprise hospitality vertical within du and grew it to a steady revenue stream with an annual turnover in millions of AED
- Key customers include The Address / EMAAR Hospitality, Atlantis The Palm, Jumeirah Group, Movenpick Hotels & Resorts, Dusit Hotels, Radisson SAS Dubai, Burj Khalifa and others

Key Skills

  • Technical Writing
  • Bid Management
  • Information Architecture
  • Solution Architecture
  • C-Level Customer Management
  • Business Development
  • Product Management
  • Application Development


The American University in Cairo

BA in Political Science

Cairo, Egypt

University of Pretoria

BA in Political Science

Pretoria, South Africa

Charles University

Credit courses at School of Business & Economics

Prague, Czech Republic